Effective Date: 1 October 2026
Welcome to Maison Levane.
These Terms & Conditions ("Terms") govern your use of the Maison Levane website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.
Throughout these Terms, "Maison Levane", "we", "our", and "us" refer to the owner and operator of the Maison Levane website.
Eligibility
By using our website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.
You also confirm that all information you provide is accurate and complete.
Orders
All orders are subject to acceptance and product availability.
After placing your order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance.
A contract for sale is formed only when your order has been dispatched.
Maison Levane reserves the right to refuse or cancel any order, including where:
products are unavailable;
pricing or product information contains an error;
payment cannot be verified;
fraudulent or suspicious activity is suspected; or
we are otherwise permitted to do so by law.
If payment has already been processed for a cancelled order, a full refund will be issued.
Pricing
Unless otherwise stated, all prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.
Prices may change without notice.
Although every effort is made to ensure pricing accuracy, Maison Levane reserves the right to correct pricing errors at any time.
Payment
Payment must be received in full before your order is dispatched.
We accept the payment methods displayed during checkout.
All payments are processed through secure third-party payment providers. Maison Levane does not store your complete credit or debit card details.
Shipping
Shipping information, delivery estimates and shipping charges are outlined in our separate Shipping Policy.
Delivery timeframes are estimates only and may vary due to circumstances beyond our reasonable control.
Risk in the products passes to you upon delivery to the nominated delivery address.
Returns & Refunds
Our Returns & Refund Policy forms part of these Terms.
Nothing contained within these Terms excludes your rights under the Australian Consumer Law.
Product Information
Maison Levane manufactures premium fragrance and fabric care products.
While we make every effort to accurately describe our products, individual fragrance perception is subjective and may vary between customers.
Product images are provided for illustrative purposes only. Slight variations in colour, packaging or finish may occur from time to time.
Product Safety
Customers are responsible for reading all product labels, instructions and safety information before use.
Products should only be used for their intended purpose and in accordance with the directions provided.
Maison Levane is not responsible for damage resulting from misuse, improper storage or use contrary to our instructions.
Where appropriate, customers should patch test products before first use, particularly when using products on delicate fabrics.
Fragrance Disclaimer
Fragrance is a highly personal experience.
Individual perception of fragrance strength, longevity and character may vary depending on environmental conditions, fabric type, washing routine and personal sensitivity.
Maison Levane does not guarantee that every fragrance will perform identically for every customer or on every fabric.
Intellectual Property
All content available on this website, including but not limited to:
logos;
product names;
trademarks;
packaging designs;
photographs;
graphics;
videos;
text; and
website content,
is owned by or licensed to Maison Levane and is protected by Australian and international intellectual property laws.
No content may be copied, reproduced, distributed or used without our prior written permission.
Promotions
From time to time Maison Levane may offer promotional discounts, gift offers or promotional codes.
Unless otherwise stated:
promotions cannot be combined;
promotional codes are not redeemable for cash;
promotions may be withdrawn at any time without notice; and
promotions cannot be applied retrospectively.
Website Use
You agree not to:
use the website for unlawful purposes;
interfere with website security;
introduce malicious software or code;
attempt unauthorised access to our systems; or
misuse any content or intellectual property belonging to Maison Levane.
We reserve the right to suspend or terminate access where these Terms are breached.
Limitation of Liability
To the maximum extent permitted by law, Maison Levane shall not be liable for any indirect, incidental, consequential or special loss arising from the use of our website or products.
Nothing in these Terms excludes, restricts or modifies any rights that cannot lawfully be excluded under the Australian Consumer Law.
Where liability cannot be excluded, our liability is limited, at our option, to:
replacing the product;
supplying an equivalent product;
repairing the product where appropriate; or
refunding the purchase price.
Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of personal information as described in that policy.
Force Majeure
Maison Levane will not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, pandemics, industrial disputes, transportation disruptions, government action or failure of third-party service providers.
Changes to These Terms
Maison Levane may amend these Terms from time to time.
The most recent version will always be published on this website.
Continued use of the website following any updates constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Victoria, Australia.
Any dispute arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Victoria.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Maison Levane
Email: contact@maisonlevane.com