We want you to be satisfied with Maison Levane. This page summarises how refunds and returns are handled — please read it with our Terms. Final policy should align with Australian consumer law and your checkout terms.
For damaged or incorrect shipments, contact us within a reasonable time with your order details and photos where helpful. For change-of-mind returns, eligibility may depend on product type and hygiene — we will confirm case by case.
Questions: sales@maisonlevane.com or via Contact.